FAQs
Zize Bikes has teamed up with Affirm so you can stick to your budget with monthly payments, getting peace of body, mind, and wallet. Please click here to read about our financing options.
- Bikes purchased through an affiliate should be addressed directly to the affiliate seller. Affiliate sellers may provide their own return or exchange policies.
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Learn all about the E-FAT AZTECA warranty, coverage details, and how to make a claim—click here for more information.
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All other cycle sales are final and cannot be returned, exchanged, or replaced.
For customers outside the U.S., we may share third-party shipping or package-forwarding providers who may be able to assist.
Please click here to read about our international shipping guidelines.
As an Amazon affiliate, we do not sell, ship, or arrange delivery of any products. Our role is to help you discover products and learn about them — shipping, including international delivery, is handled directly by Amazon or the seller.
Sometimes. Acceptance depends on:
- The shipping provider
- Battery specifications
- Destination country regulations
Approval is not guaranteed and must be confirmed directly with the shipping provider.
No. All delivery timelines are estimates only. Delays may occur due to customs, inspections, weather, regulatory approvals, or carrier changes.
We may share third-party providers based on prior research. Recommendations are provided as a courtesy and do not imply endorsement or responsibility for shipping outcomes. Please click here to read about our international shipping guidelines.
If you have general questions before ordering, feel free to contact us at [email protected]. While we can’t manage international shipping on your behalf, we’re happy to help clarify the process.